Classic Marketplace: General FAQs

General FAQs

  • How do I check the status of my order
    • Login to your account
    • Click the order tab on the Account page
    • Look for the order and the status should appear next to it
  • Shipping and Handling information
    • Link to the Shipping and Returns Policy
  • Returning an item walkthrough
    • Login to your account
    • Click the order tab on the Account page
    • Click the Return Items? link for the order
    • Fill out the return request information
    • Click Submit Return Request button
    • Wait to be contacted by Customer Support
  • Concierge Information
    • Coming soon…
  • Privacy Policy
    • What we do with the information customers provide us
    • Cookies
    • Data collection
    • Link to privacy policy
  • Terms and Conditions
    • Link to the Terms and Conditions
  • Coupon and Gift Certificate information
    • Coming soon…